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» Policy Page ID : WP2117 | Last Updated 22 May, 2018, 09:32AM
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Impartiality Policy

ECL its Directors, staff and others involved in the certification process understand the importance of risks associated to impartiality. ECL will identify and assess risks in all relationships which may result in a conflict of interest or pose a threat to impartiality. Threats to impartiality include, but are not limited to, the following:
a)  Self-interest threats: threats that arise from a person or body acting in their own interest. A concern related to certification, as a threat to impartiality, is financial self-interest.
b) Self-review threats: threats that arise from a person or body reviewing the work done by themselves. Auditing the management systems of a client to whom the certification body provided management systems consultancy would be a self-review threat.
c) Familiarity (or trust) threats: threats that arise from a person or body being too familiar with or trusting of another person instead of seeking audit evidence.
d) Intimidation threats: threats that arise from a person or body having a perception of being coerced openly or secretively, such as a threat to be replaced or reported to a supervisor.
e) Financial threats: the source of revenue for a certification body can be a threat to impartiality
f) Subjectivity threats: threats that arise when personal bias overrules objective evidence.

ECL aims to inspire confidence in its certification to its clients and the public at large by:
  • Being impartial.
  • Employing competent personnel,
  • Being responsive to complaints,
  • Being open,
  • Providing access to relevant information gathered,
  • Fairness,
  • Transparency of processes, and
  • Maintaining confidentiality.
Establishing an independent committee for safeguarding impartiality (Management Impartiality Committee).

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  • I highly recommend Equalitas Certification to any small-medium sized company in need of an ISO certifying body. I have worked with Equalitas staff for a number of years in ISO 9001 and ISO 14001 environments and found them to be very thorough, supportive, and highly professional.
  • We choose Equalitas Certification as our certification body because we trust their professionalism in managing any quality management system. Hence, their reputable name helps us to enhance our position in the market locally and internationally.We value the relationship with Equalitas Certification and we continue to be satisfied with their courteous service.
  • Since we engaged Equalitas Certification for ISO 9001:2008 certification, our business process flow are identified and recorded properly. [They] provided us with effective ways to realize this process.We were fully satisfied with their services, and our process improvement continues to be adopted from time to time.